01
Recommendations
Picks tuned to each shopper.
AI that sells, not just chats.
Recommendations, a shopping assistant and fraud checks, built into your store.
What it does
AI that does the work.
02
Shopping assistant
Answers, adds to cart, tracks orders.
03
Merchandising insights
Know what to promote next.
04
Fraud checks
Every payment scored for risk.
05
Content and translation
Product copy in your brand voice.
06
Smarter search
Understands intent and typos.
Shopping assistant● onlineI need a gift for my mum, under $80.
Here are two she might like, both in stock for pickup today.
Travel fragrance$72.00
Serum gift set$64.00Where is my last order?
Order #10482 is out for delivery.
PackedDelivered
Shopping assistant
A sales assistant that knows your stock.
Connected to your catalog, cart and orders.
- Only suggests what is in stock
- Tracks orders for signed-in shoppers
- Speaks every language you sell in
Promote nextWeekly insight · all channels
| Product | Channel | Signal | Stock | Action |
|---|---|---|---|---|
| Linen overshirt | TikTok Shop | Views up | 412 | Feature |
| Serum gift set | App | Gift season | 186 | Bundle |
| Travel fragrance | Airport | High intent | 94 | Pre-order |
| Canvas tote | Website | Overstock | 1,240 | Promote |
Merchandising insights
Know what to promote next, and where.
Weekly picks to feature, bundle or discount. You approve.
Responsible by design
Useful, accurate and under your control.
- Grounded in your own data
- Human review before anything goes live
- Never used to train public models
Related services
All 11 servicesWorks even better together.
Sales Funnels and Conversion
Landing pages, offers, upsells, checkout optimisation and funnel analytics.
Explore ↗ Sales Funnels and ConversionCustomer Data and Marketing Automation
One customer profile, journeys, abandoned-cart flows, A/B tests, consent (PDPA, GDPR).
Explore ↗ Customer Data and Marketing AutomationManaged Commerce Operations
Monitoring, support, catalog and marketplace operations, continuous improvement.
Explore ↗ Managed Commerce OperationsWhat can the AI shopping assistant actually do?
It answers product questions from your catalog, suggests items, adds them to the cart, and checks order and delivery status for signed-in customers. It hands over to a person when it should.
Where do recommendations come from?
From your own catalog, stock and customer behaviour across channels. They respect stock, margin and promotion rules, so the assistant never pushes items you cannot ship.
Will AI-written product content sound like our brand?
We set up tone of voice, terminology and banned phrases first, and every generated description or translation can be reviewed before it goes live.
How does fraud detection work?
Each payment is scored using order, device, account and payment signals. Low-risk orders pass straight through, risky ones are held for review or extra verification.
Is our customer data used to train public AI models?
No. We configure AI services so your data is used only to serve your store, and we document which providers process what.
Ready to sell more online?
Free 30-minute call. Clear quote. Then we get it done.